Empowering growth

with proven expertise

Why Square

Welcome aboard to SQUARE Business Services Pvt Ltd – where our dynamic and passionate team of professionals are ready to transform your business operations!

Our organisation is built on a foundation of experience, dedication, and a passion for excellence. With over 14 years of experience in the IT & ITES industries, we have established ourselves as a leading provider of Human Resources Consulting and Business Process Outsourcing services.

We are a team of seasoned professionals committed to delivering high-quality, accurate, effective, and transparent services to all our business partners and customers. We believe that every business is unique, and we take the time to understand our customers' specific needs and tailor our services to meet those needs.

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Vision

To be a technology-led business services company partnering with organisations and individuals in their growth. A brand admired globally for delivering exceptional service experiences.

Mission

To achieve service excellence with people-first and a solution-driven approach through the effective use of technology.

Our Values

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Scalability

Our growth mindset and the ability to think big,
enables us to stay ahead and scale.

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Quality

We are acknowledged and admired as
a quality-first organisation.

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Unstoppable

We go above and beyond to
make things happen.

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Agile

Progress swiftly
with consistency.

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Respect

We treat with dignity, value
diversity and inclusivity.

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Empathy

We go out of the way to provide the finest
experience to customers and employees, alike.

Leadership Team

Ravi Banda

MD & CEO

Ravi Banda is a dynamic and visionary entrepreneur, currently serving as the Managing Director of Square. Under his leadership, Square has achieved remarkable growth and emerged as a market leader in a short span of two years. With expertise in sectors like Healthcare, Telecom, BFSI, and Retail, Ravi drives success across industries. He is known for his business acumen, strategic vision, and ability to build high-performing teams. Ravi's commitment to customer satisfaction and philanthropy further enhances Square's impact on society. His entrepreneurial journey and leadership make him a respected figure and catalyst for growth within Square and the business community.

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Prasanta Kumar Samal

General Manager - Information Technology

Prasanta Kumar Samal is the General Manager of Information Technology at Square Business Services. With over 15 years of experience in IT management, Prasanta has extensive expertise in both domestic and international settings, including BPOs, startups, and large enterprises. His background in leading IT solution implementation and operations is pivotal to driving technological advancements at Square Business Services.

Prasanta has a proven track record of successful technology implementations, expert crisis management, and aligning technology with business needs. He has held significant roles at American Debt Counselling, Corpone Global Solutions, Zaggle Prepaid Ocean Services, and Karvy Digi Connect, which have equipped him with invaluable insights and skills.

In addition to his professional achievements, Prasanta is passionate about cricket, supports socioeconomically vulnerable communities, and provides coaching on economics and capital markets, enriching the company's diverse culture and community engagement.

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Vinay

Associate Vice President

Vinay is a seasoned professional with 15+ years of experience in BPO across domains like collections, sales, customer service, insurance, banking, and healthcare. He has successfully managed operations for renowned organizations such as Genpact, Ruralshores, and Apollo Hospitals Enterprises Ltd. Vinay consistently delivers outstanding results, exceeding client expectations and fostering customer-centric approaches. His expertise in insurance and banking includes managing risk, implementing compliance frameworks, and leading cross-functional teams. With strong analytical and problem-solving skills from his IIM background, Vinay drives data-driven decisions and strategic initiatives.

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